Reuse and Recycling Model Lookup
Customers must complete a simple online assessment to determine the value of the device, before sending it to Brightstar, for a final assessment of the device before making the payment to the customer. The end to end process will generally take 5 days. More details of how the program are covered in this FAQ.
IMPORTANT: If we do not hear from you within 14 days of the notification email delivery date, we will automatically process your device and you will receive an Apple Store Gift Card for the revised value amount. In the event you reject the revised offer, we will ship your device back to you to the address on file at no cost to you within 48 business hours of being notified. Taking into account shipping times, you should receive your device within 5 working days .
For any other products, you will not have the opportunity to have it shipped back to you nor will you be paid for any trade in value.
These Terms will apply to any contract between Brightstar Asia Limited, a company registered in Hong Kong under registration number 35009956 and with registered office at Flat A, 16/F, Gemstar Tower, 23 Man Lok Street, Hunghom, Kowloon, Hong Kong (referred to herein as “us”, “our” and “we”) for the trade in of Products by you (the “Contract”). Please read these Terms carefully and make sure that you understand them, before trading-in any Products via our Site. Please note that before trading-in a Product by placing an order on our Site you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to trade-in any Products via our Site.
You should print a copy of these Terms or save them to your computer for future reference.
We amend these Terms from time to time as set out in clause 5. Every time you wish to trade-in Products, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms were most recently updated on [5/10/2015]。
These Terms, and any Contract between us, are in the English language and the Chinese language. If there is any discrepancy between the English language and the Chinese language, the English language shall prevail.
|1.||Information about us|
|1.1||We operate the Site.|
|1.2||Whilst the trade-in process includes the trade-in of Apple Products, the trade-in, reuse and recycling service is provided by us as an independent third party. Apple Inc and its affiliates and subsidiaries (collectively “Apple”) are not party to the Contract between you and us and you shall have no right of action against Apple for any breach of a Contract.|
|1.3||Apple hereby disclaims and excludes any and all warranties of any kind, express or implied. By using the Site, you hereby release Apple and its respective directors, employees and agents from any disputes, claims, demands, and/or damages (actual or consequential) of every kind, whether known or unknown, arising out of, or relating to, your use of the Site and our services, including, without limitation, incomplete or completed transactions and any claims or disputes between you and us.|
|2.1||We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Site, or any content on it, will be free from errors or omissions and we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.|
|2.2||Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.|
|2.3||You are responsible for making all arrangements necessary for you to have access to our Site.|
|2.4||If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any t|